About Me
Welcome to The Hot Tub Report—I'm glad you stopped by.
Hi, I’m John Gill, and welcome to The Hot Tub Report!
For more than 20 years, I’ve been helping people choose, maintain, and get the most enjoyment out of their pools and hot tubs.
Since 2002, I’ve worked for one of Rochester, New York’s leading family-owned pool and hot tub retailers. Over the years, I’ve had the opportunity to help thousands of customers, from first-time buyers trying to choose the right hot tub to longtime owners dealing with cloudy water, maintenance questions, and equipment problems.
And if there’s one thing I’ve learned, it’s that owning a hot tub should be relaxing, not complicated.
Why I Started The Hot Tub Report
After spending so many years helping customers, I began noticing something.
The same questions kept coming up.
Which hot tub should I buy? How do I keep my water clear? Do I really need all those chemicals? Why isn’t my hot tub heating? And how do I know whether a particular feature is actually worth paying for?
These are good questions, and people deserve straightforward answers.
The trouble is, when you start searching online, you’ll find plenty of conflicting advice, outdated information, and sales pitches. Sometimes, finding a reliable answer can be more frustrating than the problem you’re trying to solve.
That’s why I created The Hot Tub Report.
I wanted to build a place where hot tub owners and shoppers could find practical information based on real experience, explained in a way that’s easy to understand.
You’ll find buying guides, water care advice, maintenance tips, troubleshooting articles, product reviews, and information about hydrotherapy and wellness.
Some reports will help you make a better buying decision. Others might help you solve a problem, avoid an unnecessary expense, or simply understand how your hot tub works.
My goal isn’t to make hot tub ownership more complicated. It’s to help you understand what matters, what doesn’t, and how to get the most out of the hot tub you own.
Because the more you know about your hot tub, the more you can enjoy it.
A Little About My Professional Background
Before getting into the pool and hot tub business, I spent ten years managing consumer electronics stores throughout the Rochester area.
Now, you might wonder what selling electronics has to do with hot tubs.
Quite a bit, actually.
Both involve helping people understand products that can sometimes seem more complicated than they need to be.
I learned early on that good customer service isn’t just about making a sale. It’s about listening, answering questions, explaining things clearly, and helping someone find the solution that works best for them.
That’s the same approach I’ve brought to the pool and hot tub industry for more than two decades, and it’s the approach I take with every report I write.
A Little About Me Personally
I’m a lifelong Rochester resident and a graduate of the School Without Walls, class of 1982.
My wife, Lisa, and I have been married since 1984. Together, we’ve raised three wonderful children, and these days we’re enjoying being grandparents to two amazing grandchildren.
When I’m not working, writing articles, or making videos, Lisa and I enjoy spending time outdoors. Hiking, kayaking, tent camping, and bowling have been longtime favorites. More recently, we’ve also discovered how much we enjoy cruising together.
And yes, I own a hot tub myself!
I’ve owned a Hot Spring hot tub since 2004, so I understand what hot tub ownership is like from both sides of the counter.
I’ve dealt with water care challenges, cleaned more filters than I can count, tried different maintenance products, and experienced firsthand what works well and what doesn’t.
That personal experience, combined with my years working in the industry, shapes the advice I share here.
I don’t want to simply repeat what you’ll find in a manufacturer’s brochure or instruction manual. I want to explain how things work in the real world, what you should pay attention to, and what I’ve learned from helping customers and maintaining my own hot tub.
More Than Just Hot Tub Advice
As The Hot Tub Report has grown, I’ve also been working on ways to make finding the right hot tub supplies a little easier.
That’s why I created Swim N Soak, a companion website where you can browse pool and hot tub chemicals, filters, maintenance products, and accessories.
The two websites have different purposes, but they share the same approach.
The Hot Tub Report helps you understand what you need and why. Swim N Soak helps you find it.
You don’t have to purchase anything to benefit from The Hot Tub Report. The information here is meant to help you make better decisions, whether you’re shopping for a new hot tub, solving a water care problem, or learning something new.
Thanks for Being Here!
I appreciate you taking the time to visit The Hot Tub Report and learn a little about the person behind it.
Whether you’re thinking about buying your first hot tub or you’ve owned one for years, I hope you’ll find information here that answers your questions, helps you avoid unnecessary headaches, and makes ownership a little easier.
After all, you didn’t buy a hot tub to spend all your free time worrying about chemicals, equipment, and maintenance.
You bought it to relax and enjoy it.
Thanks for visiting, and I hope you’ll come back whenever you’ve got another hot tub question.
John Gill
Founder, The Hot Tub Report & Swim N Soak
The Hot Tub Report — Where Better Hot Tubbing Begins.
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Still Trying to Find the Right Hot Tub?
Every backyard, budget, and hot tub owner is a little different. If you’re sorting through brands, features, and options and could use some straightforward advice, I’m here to help.
My 30-minute Hot Tub Concierge consultation gives you an opportunity to ask questions, compare your options, and get personalized guidance before making your decision.