About Me
Welcome to The Hot Tub Report—I'm glad you stopped by.
About Me Professionally
My name is John Gill, and I’ve spent more than two decades helping people choose, maintain, and enjoy their pools and hot tubs. Since 2002, I’ve worked for one of Rochester, New York’s leading family-owned pool and hot tub retailers, where I’ve had the privilege of assisting thousands of customers through every stage of ownership—from purchasing their first spa to solving complex water care and equipment issues.
Over the years, I realized that people don’t just need a place to buy a hot tub—they need someone they can trust to explain how everything works. The internet is full of conflicting advice, outdated information, and sales pitches. My goal is to provide something different: clear, unbiased, experience-based guidance that helps you make confident decisions.
Why I created The Hot Tub Report.
This website is dedicated to educating hot tub owners and shoppers through in-depth buying guides, troubleshooting articles, maintenance tutorials, product reviews, wellness content, and practical tips I’ve learned from working with real customers every day. Whether you’re researching your first hot tub, trying to solve a water chemistry problem, or simply looking to get more enjoyment from your spa, you’ll find honest advice designed to save you time, money, and frustration.
My mission is simple: help more people enjoy their hot tubs with less stress and more confidence.
Personally
Long before I entered the pool and hot tub industry, I spent ten years managing multiple consumer electronics stores throughout the Rochester area. That experience taught me the value of customer service, problem-solving, and explaining technology in a way that’s easy to understand—skills that continue to serve me every day.
I’m a lifelong Rochester resident and graduated from the School Without Walls in 1982. My wife, Lisa, and I have been married since 1984, and we’re blessed with three wonderful children and two amazing grandchildren.
When I’m not talking about hot tubs, you’ll usually find me enjoying the outdoors with Lisa. We love hiking, kayaking, tent camping, and bowling, and in recent years we’ve discovered a love for cruising together.
I also happen to be a hot tub owner myself. I’ve experienced the same maintenance challenges, water care frustrations, and purchasing decisions that many of my readers face. That firsthand experience, combined with decades in the industry, allows me to offer practical advice that’s been tested in the real world—not just copied from a manual.
Thank you for visiting The Hot Tub Report. I hope the information you find here helps you make smarter decisions, solve problems more quickly, and enjoy every minute you spend in your hot tub.
See you in the bubbles!